Some Frequently Asked Questions
As you may know, there's a lot that goes into the transportation business. It's logical to surmise then, that there can be a lot of questions about each aspect of the business that you're exposed to. While we love answering questions, not everyone loves to call until they're ready to talk business. With that in mind, we've made this page for those who like to do their own research and find their own answers.
So, if you have a question about our vehicles, our services, our policies, or our pricing... You just might find the answer to your question right here on this page. If not, you'll be glad to know that Seattle Charter Bus is always happy to assist! You can get in touch with us by phone, or, if you prefer, by email. Either way, rest assured in knowing that we love to help!
Q. Can we go over our regularly scheduled time?
A. Most of the time, yes, you can exceed your originally booked time. A possible exception to this might be if there is a booked run subsequent to yours. If you ever think you might go over time, it's always best to notify our booking agent ahead of time wherever possible.
Q. Do you allow smoking in any of your vehicles?
A. No. Each and every one of our vehicles is 100% smoke free. If you do smoke in our vehicles, you will be subjected to a fee.
Q. Do you travel out of the Seattle area?
A. Yes! We will travel out of the Seattle area. For specifics on just how far we will travel, our booking agents are the best source of information to that end.
Q. Do you have business hours?
A. As we never close, our business hours are 24 hours a day 7 days a week!
Q. What happens if we make a big mess on the vehicle?
A. We ask that you leave the vehicles in as close to the same condition as you received it in. Normal clean-up is rarely an issue. However, there are cases in which excessive clean-up may result in a fine to the contract holder.
Q. Which areas near Seattle do you provide transportation services to?
A. You are more than welcome to check out our service area page to find out if you're in our typical range of operations. Or, you can simply give us a call!